About

Teresa Lee

I help organizations transform complex services and products into accessible, high-impact experiences. With over 10 years of experience across public sector and startup ecosystems, I specialize in strategic design, accessibility innovation, and organizational transformation.

I am passionate about bridging human-centered design, technology, and policy to create solutions that are equitable, sustainable, and effective. I thrive on solving complex problems, influencing strategy, and driving adoption of inclusive practices across teams and organizations.

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Strategic Impact & Leadership

  • Government of British Columbia: Shaped cross-ministry design initiatives that reduced position creation time from 5+ days to 15 minutes across 17 ministries.
  • Independent Consultant: Mentored 10+ accessibility-focused startup founders annually, guided product roadmaps, and delivered workshops to 500+ employees at organizations including CBC and Canadian Blood Services.
  • Centennial College: Co-designed a multi-year accessibility plan impacting 35,000+ students and 3,500+ employees; influenced institutional policy and fostered a culture of inclusion across divisions.
  • OCAD University: Taught and mentored graduate students in inclusive design, creating applied learning opportunities in partnership with organizations including CNIB and the Royal Ontario Museum.

Community & Advisory Roles

  • Board Director, NEXUS Community Support Society (2025 – Present)
  • Technical Committee Member, Accessibility Standards Canada (2024 – Present)
  • Chair, Accessibility & UDL Committees, Centennial College (2019 – 2022)
  • President, Toronto Debate Toastmasters (2018 – 2020)

Education & Credentials

  • Professional Certificate – Improving Leadership & Governance in Nonprofit Organizations (In progress, 2025)
  • Master of Design in Inclusive Design, OCAD University, 2018
  • Certificate in Applied Behavior Analysis, Florida Institute of Technology, 2011
  • Honours B.Sc. in Psychology & Human Biology, University of Toronto, 2009